Okay, ladies and gentlemen, it has been quite a while since the last time I published an English post on FastenYourSeatbelts.at. Almost two years to be precise. And it has been 200 years since the last eruption of the Eyjafjallajökull volcano in Iceland which has caused some major travel chaos, after thousands of flights were cancelled because of clouds of the ashes.
So how are European destinations coping. And yes, we are talking about their online-crisis-management here!
And the winner is Berlin
Although Berlin’s site definitely does not classify as eye candy, not only do they announce on their start page that flights are cancelled and where to get help if you are stranded in Berlin or cannot get there. No, they even actively offer you to contact their callcenter. Two thumps up for VisitBerlin!
How about Barcelona? While the site is very pretty, I cannot find any information at first sight. The same applies to London, Prague, and Vienna where, to make matters worse, the marathon was scheduled for this weekend, making arrival of the international runners very difficult, if not impossible. However, no info on the site.